Guest Communication
Professional messaging, check-in support, guest questions, complaints and review follow-up.
Remote STR Operations • Airbnb • Booking.com • VRBO
HostOps Global helps professional hosts and property managers handle guest communication, booking admin, cleaner coordination, maintenance tracking and daily back-office support.
Built for hosts, serviced accommodation operators, holiday-let owners and property managers.
Services
We focus on the operational tasks that take time, create stress and stop hosts from growing.
Professional messaging, check-in support, guest questions, complaints and review follow-up.
Calendar checks, reservation admin, availability updates and platform housekeeping.
Schedule cleans, confirm completion, flag issues and keep turnovers moving on time.
Log repairs, contact local contractors and keep owners updated with clear notes.
Improve listing copy, highlight missing details and support better presentation.
Weekly and monthly summaries covering guest issues, operations and performance notes.
How it works
We review your listings, guest journey, current tools and daily workload.
We create message templates, task logs, escalation rules and owner reporting.
Our remote team supports guests, cleaners, admin and issue tracking daily.
We report patterns, recommend fixes and help you scale with better systems.
Why HostOps Global
Many hosts lose time repeating the same operational tasks every day. We create a remote support layer that makes your business easier to run, without replacing your local team or changing ownership control.
Pricing
From £99/mo
For new hosts needing basic support.
From £249/mo
For active hosts needing reliable daily operations.
Custom
For property managers and multi-listing operators.
FAQ
No. We provide remote operational support to hosts and property managers.
We coordinate cleaners and track completion. Local physical work is handled by the client’s local team or contractors.
Airbnb, Booking.com, VRBO and direct booking workflows, depending on your current setup.
Book a consultation
Email us and we’ll arrange a short discovery call.